i am satisfied that i got full marks in section a. what did you put down for question 3 A did you discuss the marketing mix?
i am satisfied that i got full marks in section a. what did you put down for question 3 A did you discuss the marketing mix?
i did mention it but not in detail wasnt really sure what question 3a was asking for, i thought it was content about the firm to be honest not really theory based/ relevant for the mix was it?
most of my answer relied on the information above such as processes, sustainability, reduced staff cost!
I wasn't sure on the Q3a either so mentioned basically most things in marketing! Marketing orientation, brand clarity, differentiation etc. Agree it wasn't clear at all! 3b was new as well (atleast to me) and a lot to define and explain which took time.
The MCQs were a OK with Kolb being the one i had to guess at. Hadn't seen Balanced Trade either but the other options didnt make sense so had to be 'not free trade'.
Agree the lack of Value Chain, quality questions were shocking and they threw in Inventory management instead.
I thought Q4 was pretty okay though did not really use many frameworks or models.
i had no clue for question three so i wrote all about the marketing mix but to be honest i just guessed that this is what the requirement was thats why i asked if this is wat others wrote for part A. i dont think you should have to decode the question requirement after learning everything in the book. hopefully i done enough to pass.
Didn't find the paper too bad overall. Gave myself 16/20 for the OTC's.
Did ok with most of Q2 apart from bit with Cousins supply wheel - couldn't remember all of the spokes and didn't write a lot about Protectionism.
Did well with Inventory management and CSR.
Feel as though the sustainability went ok but not confident with HR and marketing part.
Can't remember the other bits but overall hoping I have done enough to pass considering this was about the 4th time of sitting!! How embarassing.
http://community.cimaglobal.com/ask-a-tutor/may-2011/e1
The link above gives a little clarification on the strategic marketing plan, scroll to about half way down. very hard to know what was required based on the question.
Anybody remeber the questions for section B? There was one about Cousins supply wheel, one on flexible working, inventory management, CSR. What were the others and what did you think?
That question wanted a Marketing plan answer.
Overall the paper was not that bad. It wasnt hard at all.
Expecting pass mark, if god wills.
Section B..
- FDI and political risks associated.. i thought it was okay and talked about change in Govt, change in legislation, inflation, demographics..
- Reasons countries would restrict imports.. basically protectionism and seemed okay.
- Dimensions of CSR- i assume it was Caroll & Bucholz they were after?
- Inventory mgmt: Think i may have messed this up- i talked abt MRP, ERP, optimised technology and JIT. Think JIT may be right but have a feeling they may have been looking for ABC and continuous inventory? what do you think?
- Cousins: this was long!
- Can't remember the 6th?
Flexible working- wasn't that Q4?
I too was unclear as to what question 3a was asking. So I just wrote the headings for the components of a marketing plan and tried to relate it to the TT drinks. Items such as Objectives, Marketing Strategy, Budget Control, Action Plan, Implementation and Review are what i focused on.
With 3b I just related how the Product Life Cycle and the BCG matrix would be beneficial for the product mix of drinks.
Question 4 I found was a bit better as the question provided alot of information you could use when talking about virtual organisations.
Section B was alright although I did struggle on the CSR question and the Cousins supply wheel. I was able to remember all of the spokes but had trouble applyign it to a priced based procurement (not even sure what that means)
MCQs were good and I only had to guess the balance trade one which I'm sure I got wrong anyway
How did everyone else find it?
i was wondering about 4b- i think it mentioned the adv and disadv to the staff who are working from home? how did you frame the answer- from the staff perspective or TB perspective? I did TB and then had to adapt by adding a couple lines each for staff!
Can't remember 4a
I think the paper was okay...
Section 1 - pretty straight forward, guessed on Kolb
Section 2 - again straight forward, mentioned carroll and buchholtz PEEL but couldnt give an example for economic for some reason, and not sure my definition of ethical was spot-on. Forgot the 3 methods of wokforce flexibility, doh! Only remembered financial flexibility which I got correct. Strategic supply wheel (?) I drew a blank - left that Q :(
Section 3 - good question. First part I drew up a marketing plan (executive summary, strategic and tactical plan, objectives/goal etc) and gave very quick example of what the new director could include. Second part - I cant really remember, was it the BCG Matrix/Product Lifecycle?? I drew the diagrams and explained how each product classification could be treated (eg "Dog" = divestment, "Cash Cow" = focus on growth eg expansion) Last section I cant remember
Section 4 - first section I've forgotten but I remember not writing much on it. I think it was how can managers manage dispersed employees? Again, didnt write a lot here - if I've failed this Q is why! Second Q was pros and cons of working from home - pros = reduced commuting costs etc, cons = separation from colleagues, increased utility bills etc. Quite straightforward. Third section was how can HR dept help. I just mentioned training/development on WFH practices, and quickly mentiioned that they could sell it as an attractive option if recruiting in future.
Phew...
I answered it in the perspective of the staff as the question said what are the adv/dis of home working to TBs staff- im sure if you adapted it though that would have given good answers
You got it all correct except the inventory mgmt.
Yeah Agreed, Cousins was too long. Dude do you think I will get a full mark if i get three factors of his theory.
FRN
I really answered the question from the point of view from the home working staff
Just listed advantages such as reduced commuting costs, more productive for the home staff, increase morale, lower absence and staff turnover
Disadvantages lack of social needs being fulfilled (linked that with Maslow), resentment by staff based at headquarters, management lost of control of home working staff etc
Joanne
I used the SMART technique when talking about the objectives section of the Marketing plan. Also mentioned executive and all stakeholders involvement
Thanks Quett, i forgot the other elements of the plan just remember to discuss strategic alternatives and cost and then SMART objectives, but not sure if strategic alternatives related to a different lan i couldnt remember
Quett - I definitely preferred Q4 to Q3 as well. On Q3, i think i messed up part a, as thought it was more general Q and talked around features the Plan itself needed to have rather than the marketing plan (though in retrospec the Q did say 'plan'). 3b on PLC and BCG was okay but i thought the question referred to how they could use it (so investment strategy, product development, cash from cow to fund the child, lower prices during Intro etc) rather than what those 2 tools were, though probably a mix of both.
On Q4- agree the scenario helped but was a bit distracting as part b was about staff while scenario just talked about the firm!
Ashraff- not sure how the marking scheme works. I dislike 5 mark Qs as I often end up writing almost as much a 10mark Q. I'd think if you explained 3 well and wrote the other 2 then no issue. Otherwise, max lose 1 or 2 marks.
How did everyone answer the inventory mgmt one?
seems alot of people answered 4b from the staff point of view i might have gone awry there by answering from the point of the company suppose there is some overlap there though!
did ok on cousins wheel but the bcg matrix/product life cycle i think i explained but didnt really relate to tt product portfolio
joanne for section 4a i think they were looking for stuff like cultural challege, lack of leadership, processes, and other disadvantages of virtual teams for a manager!
Oh no I didn't refer it to the virtual organisation as it didn't refer to the scenario - i just wrote comments like ensuring good communication linkes, regular visits to site, annual meetings and an understanding of the environment in each different location, do you think this would warrant any credit?
I dont think i mentioned the virtual organisation at all i just referred to relevant points hroughout all over question 4! eeek!
Through revision, I always thought the marketing questions were better than HR but in this case I definitely preferred the HR question as the scenario was quite helpful. In addition the requirements were straight forward so it didn't leave trying to decipher what the examiner was asking for like Q3 did. What did you put for q4a ith regards to the manager overcoming the challenges of dispersed teams? I put stuff like video conference technology, internet, intranet, train or plane travel etc, and how these would help to combat lack of leadership/control and company culture of a team
With question 3b I drew the BCG matrix and explained about Star and Dog and Cash Cow and how this is a great representation for classification of TT products and how it would be able to help them allocate their product mix. I did the same with the Life cycle as well. Not sure if I did a good job on this question though
On 4a, like Kuljit, i thought it was a general issues of leadership without face to face team. So talked about manager needing to arrange face to face meetings regularly for team building, visit the other countries regularly, ensure consistency and transparency in appraisal, use internal marketing tools for comms of senior mgmt message, and be aware of cultural differences and consider Hofstede's model to think abt ways to combat it.. so basically used everything i thought can be an issue for management!
4b, as i said i had written it from firm perspective and then adapted, so said adv is being able to fit it around your other commitments if needed, more productive so company gets more profits so you can get promoted quicker, more hours so more productive so better appraisal and the lower staff turnover and better productivity helps job security and thus less stress of job security. Disadv: IT dependent so if there's an issue, you only have virtual support. Also, if feel disconnected from team, you can get demotivated. i pity the marker who needs to read it but think it got there in the end
4c, HR can help with selection of those who want to work flexibly, with appraisal via designing it to account for not being in HQ.. ran out of time at this point so don't think i'll get much.
OMG, this is the first CIMA exam paper I have sat and I thought I had done ok on it, however, reading all your messages above has made me realise I must do more studying!!! Oh well roll on March!
Hi Joanne,
I've emailed CIMA about it, but I'm not sure what to expect. They can't offer resits for things like this I wouldn't imagine. I hope I got enough in the rest of the exam. P1 tomorrow and F1 on Thursday, so I can't spend any more time thinking about it - fingers crossed!
I thought the overall exam was ok, but the question that i struggled on was Q3, part a i thought wasn't really clear what it wanted you to do, i just talked a bit about being different from competitors and using branding to change that, also talked about waste and said they need to reduce costs, then also be aware of enviromental issue. did any one else mention that?
Part b i could only mention about the life cycle and said the four stages and that using pricing strategies will help increase profits. i.e. skimming / penetration.
Part c i wasn't to sure so i just said about looking at all stakeholders needs and trying to change processes and designs to accomplish that.
Question 4 part a i said the managers problems i.e. culture, time difference, language issues etc, resolving this by constant communication, conference calls with team members and managers.
Part b i had about 5 points for pros and cons, think this was alright.
part c i mentioned about training on processes and IS systems, improve communication and a way to control staff activity, seeing if they are actually working. anyone else do that?
I think i might be just under 50 as i didn't answer cousins wheel and question 3 i think i scored low on due to part b not being clear
Sections A and B were straightforward but section C was difficult.
Question 3 a and b i found difficult (especially wording of part a), but c was ok - sustainability for 5 marks - discussed differentiation, brand strengthening, lower costs and high calibre staff being attracted and retained.
Question 4 a was quite tricky because my study notes did not provide much detail about virtual teams (I mentioned culture and Hofstede's dimension of national culture), part b was fine and part c would have been ok but I ran out of time.
That's me finished for this sitting, good luck for rest of exams!